Recommendations on the Management of Restaurants
October 13th, 2010 | 
Author: Let’s look at some advice or recommendations we should take the time to manage or manage a restaurant:
Socialize with customers
We must always socialize and maintain good communication with customers, this allows us to create a family atmosphere, but above all, we will provide information, for example, about the mistakes we’re making, or we need to improve.
To do this we must talk with them informally and ask if they are satisfied with the product or service, if they have any complaints if they feel we should improve on something if you have any suggestions or recommendations, etc…
Using surveys
Another way to get information about our customers and thus know what to improve, what should we change, add or delete, is small using written surveys (questionnaires), either using a suggestion box or to meet questionnaires to the table (but always taking care that this is a hassle for the customer).
Attention to customers order dishes
Another way to obtain information from customers is by watching the most requested dishes, but also noting that most dishes are returned, and left leftovers.
This information will allow us to get clues about our successes and failures in the menu on the dishes that we promote or advertise more, and on which we must improve or remove the menu.
Keep the style or restaurant concept
A restaurant that has been created by us will always have a style or concept itself, often related to our personality.
A mistake that many restaurant owners are betraying their original vision and in its desire to grow the business, or because of the influence of others, decided to change the style or concept of the restaurant, for example, changing the menu type , adding new dishes that have nothing to do with the other, changing the design of the local environment, etc.
Often these changes, instead of growing the business, eventually lose the identity of the business, away to the public who initially frequented, and finally make the owner feel he has betrayed his initial vision, and ultimately to lose their motivation .
So it is always advisable to try to maintain the original style or concept of the restaurant, and change only if it has not been successful.
Do not overload the menu
The successful restaurants are those who specialize in a few dishes or, in any case, those who have a variety of dishes, but all within the same type of menu.
So it is advisable not to overburden the menu, thus we specialize in a few dishes, keep a single identity, and also avoid the increased costs of operation.
However, it is possible to increase the variety of our dishes, provided that the range is within the same type of food, and keep the same style as the other dishes.
Avoid being a slave to business
A restaurant is a type of business that involves a great sacrifice, means working hard all day and every day, including weekends and holidays.
Indeed, one of the main reasons for closing or bankruptcy of the restaurants is the excessive burden of work that is involved business owners.
So the recommendation is to avoid this workload, not limiting the number of customers to meet or hours of care but indicated hiring, right leader and delegate sufficient authority to be able to operate the restaurant efficiently even when we’re not present.
